1. Returns & Exchanges

• We do not accept returns or exchanges for change of mind, color preference, size choice, or personal reasons.
• Returns may only be considered if the item is received damaged, defective, or different from what was ordered.

2. Damaged or Defective Items

• Please contact us within 48 hours of delivery if your product arrives damaged or faulty.
• A clear unboxing video and supporting photos are required for verification.
• Once approved, we will arrange a replacement where available.
• If the same item is unavailable, a refund may be offered.

3. Incorrect Item Received

• If you receive the wrong item, notify us within 48 hours of delivery.
• Please share your order number, clear photos, and an unboxing video.
• After verification, we will arrange the correct product where possible.

4. Product Warranty

• Unless clearly stated on the product page, Yavilo does not offer any additional or extended warranty.

5. Product Colors

• Actual product colors may vary slightly due to lighting, photography, and screen settings.
• Minor color differences are not treated as product defects.

6. How to Make a Claim

Please contact us within 48 hours of delivery with your order details and supporting evidence:

Email: yavilosupport@gmail.com
WhatsApp: +92 310 5073580

7. Important Information

• Items returned without prior approval may not be accepted.
• All claims are reviewed before approval.
• Replacements depend on product availability.
• Delivery and replacement timelines may vary by location.